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IT Support Specialist
2 months ago
We are seeking a highly skilled Tech Specialist to join our team at Senitor Associates. As a Tech Specialist, you will be responsible for providing exceptional technical support to our clients and ensuring the smooth operation of our IT infrastructure.
Key Responsibilities:- Provide technical support to clients via phone, email, and on-site visits
- Identify and resolve technical issues with Windows desktop, Mac OSX, and Windows Server operating systems
- Support Microsoft Hyper-V & VMWare vSphere infrastructures
- Support all Microsoft products including Office, Office 365 Exchange, Azure, SharePoint
- Solve both hardware and software faults
- Work with networking equipment including Firewalls, Wi-Fi solutions, and all other network equipment
- Monitor and maintain client's infrastructure, patching, internal networks & broadband solutions
- Monitor IT security and support administration functions
- 2+ years' experience in a similar IT role (MSP)
- Excellent troubleshooting skills
- Knowledge of Microsoft products and infrastructure
- Ability to work in a fast-paced environment
This is an excellent opportunity for an enthusiastic and passionate IT professional to join a successful organisation. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this role.