Restaurant Operations Manager

3 weeks ago


North Leigh, United Kingdom Estelle Manor Full time

Job Summary: As a Restaurant Floor Manager at Estelle Manor, you will play a key role in supporting the Restaurant Manager by leading by example and ensuring the smooth operational running of service. You will be responsible for training, mentoring, and coaching the team, with a high level of organisation and communication.

Key Responsibilities:

  • Lead by example and demonstrate exceptional customer service skills.
  • Manage the operational running of service, ensuring a seamless experience for members and guests.
  • Train, mentor, and coach the team to achieve high standards of service.
  • Develop and implement effective communication strategies to ensure seamless team collaboration.
  • Monitor and maintain high standards of cleanliness and organisation in the restaurant area.

Requirements:

  • Proven experience in a similar role, with a strong track record of leading high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and members.
  • High level of organisation and attention to detail, with the ability to multitask and prioritise tasks effectively.
  • Ability to work in a fast-paced environment, with a strong focus on delivering exceptional customer service.


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