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Accommodation Team Leader

2 months ago

Ayr, South Ayrshire, United Kingdom Card Factory Full time
Key Responsibilities:

As a Team Leader at Card Factory, you will be responsible for supporting the Store Manager in driving commercial growth and developing a team culture that prioritizes customer experience.

You will lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.

Key qualities we are looking for include:

  1. Being customer-centric with a passion for driving excellence in service.
  2. Demonstrating good leadership skills.
  3. Maintaining a positive forward-thinking approach.
  4. Being comfortable reviewing store performance data.
  5. Being commercially minded.
  6. Being an engaging and enthusiastic team player.
Requirements:

We are looking for someone who is passionate about celebrating customers' life moments and is committed to delivering exceptional customer experiences.

You will be responsible for:

  1. Supporting the Store Manager in achieving commercial growth goals.
  2. Developing a team culture that prioritizes customer experience.
  3. Leading the store team in the absence of the Store Manager.
  4. Ensuring great standards and exceptional service are delivered every day.