Network and Server Manager

2 weeks ago

Wakefield, Wakefield, United Kingdom TÜV SÜD Full time
Job Summary

We are seeking a highly skilled Network and Server Manager to join our team at TÜV SÜD America. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our network and server infrastructure.

Key Responsibilities
  • Manage and maintain our network and server infrastructure, including Cisco switches and routers.
  • Provide daily administration and support for all network and remote users in the America's Region.
  • Work as an Information Technology conduit/liaison between customers, internal stakeholders, C-level staff, and IT.
  • Manage, coach, develop, and guide the international IT team.
  • Design, configure, maintain, and routinely test the regional Disaster Recovery plan.
  • Develop overall regional security standards, policies, and procedures in coordination with Global IT teams.
  • Work with global network and server teams to ensure alignment with entire TÜV SÜD worldwide IT.
  • Manage and maintain a MPLS WAN / SD-WAN using Cisco routers and switches.
  • Manage and maintain a virtual network using VMware, SAN storage system, with replication to a DR site.
  • Work as a Subject Matter Expert and recommended IT solutions using best practices for both hardware and software to meet the needs and requirements of the customers and internal stakeholders on a global level.
  • Manage the lifecycle for all production hardware and create a plan for refreshing equipment as well as responsible recycling of outdated equipment.
  • Serve as an escalation point for multiple teams providing guidance to resolve roadblocks and issues for successful delivery of services and project deliverables.
  • Support and optimize a global mobile infrastructure using MDM.
  • Provide support for all infrastructure hardware from setup, configuration, and troubleshooting.
  • Manage technical projects for customers consisting of new technology implementations, hardware/software upgrades, updates, and all other IT implementations.
  • Manage several technical vendors and vendor contracts.
  • Manage Microsoft 365, Exchange Online and Microsoft Azure.
  • Manage a team that deploys computer patches using SCCM across our network.
  • Research and provide proof of concepts as well as ROIs for the acquisition of new technologies, leading to the current array of standardized tools.
  • Enforce stringent quality control standards and ensure attainment of all product development lifecycle milestones.
  • Manage and maintain our ISO27001 certification.
Requirements
  • Bachelor's Degree in Computer Science or relevant field a plus.
  • 5 years Systems Manager experience.
  • 5 years Network Manager experience.
  • Relevant certifications (e.g., CCNP, CISSP, ITIL) are a plus.
  • 3 – 5 years Experience with Cisco switches, and routers.
  • 3-5 years end user support in a Microsoft OS and user multi-platform environment.
  • Active Directory experience and/or Certification.
  • Must demonstrate knowledge in Microsoft Office365 suite support, Windows Server 201x / 202x administrative and system utilities.
  • Azure Administration and/or Certificate.
  • Knowledge of Azure networking capabilities.
  • Experience with SCCM roll outs as well as management.
  • Experience with Cisco VoIP a plus.
  • Experience using Bomgar Remote Support Tool a plus.
  • Experience using Incident Management tools a plus.
  • Excellent organizational and project management skills including ability to organize time and work on multiple tasks and follow through to completion of task or project.
  • Excellent at strategic and insightful thinking, with good judgment and an intuitive sense for identifying opportunities to support the business through technology.
  • Excellent ability to communicate verbally and also to create and write clear, complete documentation of systems and procedures.
  • Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy.
  • Self-motivated and able to work independently or with a team.
Skills
  • Accurate, clear, and timely communication of information, upward and Laterally, including verbal, written and listening skills;
  • Ability to plan and organize giving attention to detail and follow-through;
  • Reliable judgment that is consistent, adaptable to unusual situations, realistic, common-sense approach to job and problems;
  • Motivation, initiative, commitment, to self improvement;
  • Willingness to consider other's ideas and to work with others.

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