Career Launchpad: Retention Payment Specialist

1 week ago


Sunderland, Sunderland, United Kingdom Pareto Full time
About the Role

Pareto is seeking a talented individual to join our team as a Retention Payment Specialist. As a key member of our team, you will play a vital role in supporting our customer strategy across payment solutions.

Key Responsibilities
  • Support the customer strategy across payment solutions
  • Assist in progressing customer applications
  • Engage with existing business customers to identify payment solutions that can support their business
  • Provide exceptional customer service, handling any issues to agreed levels of service
  • Take full accountability for governance and compliance
  • Participate in additional activities to support the management team, such as analysis and focus groups
Requirements
  • Ideal candidate will be educated to degree level
  • Successful track record of customer service, preferably in customer retention or commercial negotiation
  • Excellent interpersonal and communication skills
  • Engaging and energetic with a positive outlook
  • Flexible working approach
  • Professionally presented
About Pareto

Pareto is committed to promoting equality, diversity, and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.



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