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Process Improvement Specialist

2 months ago

Manchester, United Kingdom Co-op Group Full time
About the Role

We are seeking a highly skilled Business Process Consultant to join our Co-op Group team. As a Business Process Consultant, you will play a key role in helping us to support and realise our group vision of 'co-operating to build more value for member-owners every day.'

Key Responsibilities
  • Develop and optimise the 3 main end-to-end business processes, supported by business subject matter experts, BPPs, Process Analysts and Technical Specialists
  • Partner with senior leaders and their teams to ensure initiatives needing OC support are understood and fed into the triage process to support roadmap planning and prioritisation
  • Attend governance forums and planning sessions to understand future direction, potential requirements, and wider sources of change from other programmes
  • Partner with teams of business analysts and subject matter specialists to deliver improvements
  • Drive knowledge transfer between the OC and the business areas, acting as the point of contact for end users
  • Represent the team on large transformation programmes, providing the relevant input to process or solution design decisions and ensuring alignment with the OC roadmap
  • Work with monitoring analysts to develop key performance metrics
  • Provide advice on specific training needs and the development of training materials
  • Identify risks and issues, taking ownership of delivering solutions and mitigation
Requirements
  • A finance background with knowledge and understanding of Finance end-to-end processes
  • Great communication skills, with the ability to engage and present to technical and non-technical audiences in a compelling way
  • Good influencing skills, with the ability to constructively challenge when necessary
  • A talent for building positive relationships with partners at all levels across the business
What We Offer
  • An annual bonus (based on personal and business performance)
  • 28 days holiday (rising to 32 with service) plus bank holidays
  • A pension with up to 10% employer contributions
  • Private healthcare
  • Access to a subsidised onsite gym (at our Manchester HQ)
  • Coaching and training to support your career development
  • Wagestream app giving you access to a percentage of your pay as you earn
About Co-op Group

As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. We're proud to do things a different way, with a clear social purpose that helps to build a fairer world for our members, customers, colleagues, and communities.

Our Commitment to Diversity and Inclusion

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.