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Starbucks Shift Lead

2 months ago

Shrewsbury, Shropshire, United Kingdom EG Group Full time

About the Role

We are seeking a dedicated and motivated Shift Supervisor to join our thriving Starbucks store within EG Group. As a key member of our team, you will play a vital role in ensuring smooth operations, exceptional customer service, and a positive work environment.

Your Responsibilities:

  • Lead and inspire your team, fostering a collaborative and supportive atmosphere.
  • Manage daily store operations in the absence of the Store Manager, ensuring adherence to company standards and procedures.
  • Drive sales and profitability by implementing effective strategies and promoting customer satisfaction.
  • Maintain a clean and organized work environment, adhering to hygiene and safety regulations.
  • Provide exceptional customer service, resolving inquiries and addressing concerns promptly and professionally.

About You:

You possess strong leadership skills and a passion for delivering outstanding customer experiences. Previous supervisory experience in the food service or retail industry is highly desirable, but we are also open to individuals with proven hospitality experience who are eager to step into a managerial role.

Benefits of Joining Our Team:

  • Competitive hourly rate and quarterly bonus incentive scheme.
  • Generous employee discount on Starbucks products and other food brands.
  • Access to comprehensive benefits package, including healthcare and wellbeing programs.
  • Opportunities for professional development and career advancement within EG Group.