Facilities Operations Coordinator

2 weeks ago

Birmingham, Birmingham, United Kingdom Pertemps Network Group Full time £28,300
About the Role

We are seeking a highly skilled and experienced Facilities Operations Coordinator to join our team at Pertemps Network Group. As a key member of our estate services team, you will play a vital role in ensuring the effective delivery of Hard and Soft FM services across our estate.

Key Responsibilities
  • Assist in managing and assuring Hard and Soft FM services for the estate, including overseeing maintenance and billable works.
  • Act as the main contact for stakeholders and external contractors, ensuring effective communication and service delivery.
  • Support program and contract management, ensuring compliance with Health and Safety regulations and industry standards.
  • Conduct regular site visits and occasional UK-wide travel to monitor service delivery and ensure compliance with contractual requirements.
  • Manage and maintain accurate records of service delivery, including progress reports and contract management documentation.
Requirements
  • Experience in customer relationship and stakeholder management, with a strong understanding of Hard FM services and industry standards.
  • Strong interpersonal and stakeholder management skills, with the ability to build and maintain effective relationships with customers, industry partners, and other stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on delivering high-quality results and meeting deadlines.
  • Willingness to obtain in-house industry-specific training and qualification within 12 months, including Managing a Quality Service and Security Check (SC) level and DBS check.
What We Offer
  • A competitive salary and benefits package, including excellent pension benefits and a generous holiday entitlement.
  • The opportunity to work with a leading recruitment agency, with a strong focus on delivering high-quality results and meeting deadlines.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.

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