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Security Receptionist

2 months ago

Rushden, Northamptonshire, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a highly skilled and experienced Security Receptionist to join our team at Chalkwell Kennels. As a key member of our front-of-house team, you will be responsible for ensuring the safety and security of our employees, visitors, and assets.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work under pressure and maintain a professional demeanor in a fast-paced environment.

Key Responsibilities
  • Meet and greet visitors, staff, and contractors in a professional and friendly manner, ensuring correct passes are issued and accurate information is recorded.
  • Answer incoming calls, handling general enquiries, transferring calls to appropriate personnel, and taking messages.
  • Provide exceptional customer service, responding to queries and concerns in a timely and professional manner.
  • Comply with all relevant policies and procedures, including those related to security, confidentiality, and data protection.
  • Produce and maintain accurate records and reports, as required.
  • Participate in training and development programs to enhance skills and knowledge.
  • Fulfill reasonable requests from management and contribute to a positive and inclusive work environment.
Essential Skills and Qualifications
  • Right to work in the UK with a 5-year checkable history.
  • Experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain a professional demeanor.
  • IT literacy and proficiency in Microsoft Office.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Access to training and development programs.