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Financial Operations Coordinator
2 months ago
As a Financial Operations Coordinator, you will play a crucial role in delivering essential services within the Adult Social Care finance team. Your responsibilities will encompass a variety of billing functions, including processing payments and reconciling client accounts. You will also provide direct administrative support to the Financial Administration and Adult Social Care Debt Recovery Teams, along with ad-hoc assistance to the broader team.
Key Responsibilities:
- Manage administrative tasks such as scheduling appointments and ensuring the accuracy of client invoices at month-end.
- Handle inquiries through various channels, including mail, telephone, and in-person interactions.
- Process incoming and outgoing correspondence, including electronic communications and letters.
- Maintain accurate records and files to support operational efficiency.
- Utilize electronic systems such as 'ContrOCC' and 'Fusion' to manage client records, book appointments, and address queries.
Qualifications:
To excel in this role, you should possess strong customer service skills and have experience in a financial environment. A high level of literacy and numeracy is essential, along with familiarity with the Care Act 2014 and Mental Capacity Act 2005. You should demonstrate proficiency in office procedures and have robust IT skills, with a keen attention to detail and analytical capabilities. The ability to work independently and prioritize tasks effectively is crucial. Excellent written communication skills, including letter writing and note-taking, are required, as well as a solid understanding of GDPR compliance.
Benefits:
Portsmouth City Council values its employees and offers a supportive working environment that promotes a healthy work-life balance. Benefits include:
- Generous annual leave (27 days per year, increasing to 31, pro rata for part-time hours) with the option to purchase additional leave.
- A comprehensive pension scheme with opportunities for increased contributions.
- Flexible working hours to accommodate personal needs.
- Access to extensive training and development opportunities, including apprenticeships.
- Wellbeing support through the Employee Assistance Programme.
- Discounts on travel and various goods and services.
Application Guidance:
For a detailed understanding of the role, please refer to the job profile. Tailor your application to align with the specified qualifications and responsibilities, providing relevant examples from your experience. This will enhance your chances of being shortlisted. Portsmouth City Council is committed to inclusive recruitment practices and welcomes applications from diverse backgrounds.
