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Systems Implementation Specialist

2 months ago

Basingstoke, Hampshire, United Kingdom HID Full time
About the Role

We are seeking a highly skilled Systems Implementation Specialist to join our team at HID Global. As a key member of our technical support team, you will play a critical role in the development and implementation of customer applications and company products.

Key Responsibilities
  • Lead the integration and deployment of systems, including configuration of high availability and backups, in test and live environments.
  • Cover a wide range of skills supporting the implementation of solutions at customer sites.
  • Support test activities as required.
  • Perform occasional Tier 2 support as a subject matter expert on solutions deployed.
Requirements
  • Educated to a degree level in software engineering or computer science or have equivalent experience.
  • Minimum of 3-5 years' experience in implementations in controlled environments.
  • Proven track record of delivering projects, with demonstrated ability to drive planning, execution, and operation of complex projects.
  • Willingness to learn about new technologies on the job, such as Hardware Security Modules, Document signers, and Public Key Infrastructure.
  • Strong customer-facing skills and ability to gain in-depth product knowledge.
  • Experience in setting up and administration of servers, PCs, and networks, including routine maintenance, troubleshooting, and ensuring system security and efficiency.
  • Understanding of networking principles, including VLANs, IPv4, and subnetting, familiarity with the TCP/IP stack and LAN/WAN technologies, firewall ACLs, Site-to-Site, and Client VPN.
  • Experience with Windows domain services, including Domain Controllers, DNS, Active Directory, and WSUS.
  • Experience with Hyper-V and/or VMware-based solutions in HA scenarios.
  • Knowledge of Microsoft SQL Server.
  • Knowledge of Windows Failover Clustering, including SQL and File servers.
  • Experience with backup technologies for SQL and virtualized environments.
  • Microsoft/VMware/Cisco certifications are advantageous.
  • Experience with storage technologies, such as SAN, FC/iSCSI, and RAID, is advantageous.
  • Proficiency in cloud infrastructure platforms, such as Azure or AWS, is advantageous.
What We Offer
  • A global team environment with opportunities for growth and development.
  • A flexible work environment with opportunities for flexible work arrangements, job sharing, or part-time job seekers.
  • A results-oriented, reliable, and straightforward work culture.