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Luxury Brand Ambassador
2 months ago
About Prada
Founded in 1913 in Italy, the Prada Group is a world leader in the luxury sector, operating in over 45 countries with renowned brands such as PRADA, Miu Miu, Church's, and Car Shoe. With a diverse workforce of over 100 nationalities, the Group values excellence, innovation, and creativity.
Job Purpose
As a Luxury Brand Ambassador, you will be the face of Prada, conveying the brand's philosophy and values to customers. Your primary objective is to maximize sales performance by fostering strong relationships with clients, developing their loyalty, and providing a unique shopping experience.
Key Responsibilities
- Welcome and serve customers with exceptional in-store experience.
- Maintain and develop client relationships through personalized approaches and digital tools.
- Collaborate with cross-functional teams to drive sales growth and achieve individual targets.
- Stay up-to-date on fashion trends and competitors.
- Demonstrate in-depth knowledge of Prada products and brand heritage.
- Effectively handle customer complaints and concerns.
- Ensure a high standard of shop floor presentation and visual displays.
- Contribute to maintaining a secure shopping environment.
Requirements
- Experience in a similar role with luxury women's ready-to-wear experience.
- Passion for human relations and sales.
- Problem-solving skills, curiosity, and interest in luxury, fashion, art, and design.
- Ability to build long-lasting relationships with clients.
- Excellent communication and interpersonal skills.
- Fluent spoken English and Swedish; other languages are desirable.
