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Homelessness Warden

2 months ago

Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time
Job Summary

We are seeking a skilled and compassionate Homelessness Warden to join our team at the City of Edinburgh Council. As a key member of our housing support team, you will play a vital role in providing advice and support to individuals experiencing homelessness, ensuring their accommodation is safe, secure, and clean.

Key Responsibilities
  • Provide guidance and support to residents with complex needs, including those with a history of trauma.
  • Develop and maintain strong relationships with colleagues and residents, promoting a positive and inclusive work environment.
  • Work collaboratively with other agencies to ensure a comprehensive support network for residents.
  • Contribute to the development and implementation of housing support plans, ensuring residents' needs are met and their goals are achieved.
  • Participate in on-call rosters, providing 24/7 support to residents and responding to emergencies as needed.
Requirements
  • Strong interpersonal skills, with the ability to build trust and rapport with residents and colleagues.
  • Excellent communication and problem-solving skills, with the ability to de-escalate potentially contentious situations.
  • Ability to work independently, with minimal supervision, and as part of a team.
  • Knowledge of housing support principles and practices, with a commitment to delivering high-quality services.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities, to support your career growth and professional development.
  • A supportive and inclusive work environment, with a strong focus on teamwork and collaboration.
  • The opportunity to make a real difference in the lives of individuals experiencing homelessness.