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Renewals Administrator
2 months ago
Infinigate UK & Ireland is seeking a highly skilled and dedicated Renewals Specialist to join their team. This is an administrative position that plays a pivotal role in supporting the wider Sales team.
Key Responsibilities:
- Maintain and organize the Barracuda renewal database.
- Produce support renewal quotations for resellers and follow quotes through to sales order.
- Maintain an accurate sales forecast and process quotes and sales orders through the CRM system.
- Liaise closely with Barracuda Support Renewals teams.
- Responsible for maintaining own and any absentee work colleague's customer enquiries and e-mails.
- Support sales team and product support team when required.
- Assist with customer queries and issues.
- Assist sales Support team members to ensure all work is completed within satisfactory timescales when required.
- Adhere to company policy and work to the Company Quality Management system at all times.
- Provide cover during absence/holiday for Barracuda Product Support Administrators.
Requirements:
- Proven experience of similar sales and telesales administration background.
- Knowledge of Excel/Office/email.
- Ability to work on own initiative or work as part of a team.
- Ability to work under pressure.
Benefits:
- Up to £26,000 salary per annum plus commission variable up to £7,000 = £33,000 OTE.
- 25 days annual leave rising to 28 days with length of service plus bank holidays.
- Day off on your birthday.
- Life assurance of 4 x basic salary and group income protection from start date.
- 5% employer matched pension contributions after 3 months service.
- Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.
- Hybrid working arrangements and standard office working hours are 9am – 5.30pm.
- Employee assistance programme for practical and emotional support.
- Free parking and complimentary refreshments onsite.
About Infinigate UK & Ireland:
Infinigate Group is committed to creating a diverse and inclusive workplace where differences are valued and appreciated. If any reasonable adjustments would support you through the recruitment process, please get in touch at jobsUK@infinigate.com
