Strategic Account Growth Manager

3 days ago

Manchester, United Kingdom Amazon TA Full time
Strategic Account Manager

As a key member of our Amazon TA team, you will play a critical role in driving growth for our largest and most strategic sellers. Your primary responsibility will be to oversee and manage our top sellers, ensuring their continued success and profitability.

Key Responsibilities:
  • Provide holistic performance management and oversight for our top sellers, identifying and addressing any concerning performance trends and escalating issues to leadership teams as needed.
  • Develop and implement best-in-class account management frameworks to build long-term, high-value relationships with our key sellers, driving sustained, profitable growth for both the sellers and Amazon.
  • Establish data-driven processes to identify high-potential sellers across multiple marketplaces, using a scientific approach that can be scaled, allowing us to proactively engage with and support the most promising sellers.
  • Engage directly with C-suite leaders at seller organizations to drive strategic alignment, influence long-term investments, and strengthen our partnerships.
  • Effectively navigate the complexities of a matrixed organizational environment to deliver consistently strong results, streamlining seller engagement and support, reducing pain points, and tailoring our assistance to each seller's unique needs.
Requirements:
  • Strong track record in strategic account management, with deep e-commerce expertise and excellent relationship-building skills.
  • Ability to drive change in a complex, fast-paced environment, with a passion for helping our top sellers succeed.
  • Experience positioning and selling innovative solutions to new and existing customers and market segments.
  • Experience with Microsoft Office products and applications, as well as sales CRM tools such as Salesforce or similar software.
  • Bachelor's degree or equivalent.

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