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Unified Communications Specialist

2 months ago

London, Greater London, United Kingdom Be-IT Full time
About the Role

We are seeking a highly skilled Unified Communications and IT Assistant to join our team at Be-IT. As a pivotal part of our IT team, you will be responsible for providing technical support and coordination for live and hybrid events, ensuring flawless execution.

Key Responsibilities
  • Providing technical support and coordination for live and hybrid events, ensuring flawless execution.
  • Conducting regular room checks and performing preventative maintenance on AV/UC equipment, escalating any issues as required.
  • Exploring, testing, and implementing new Unified Communications solutions.
  • Assisting with project work related to IT and AV services.
  • Operating a range of equipment, including movie projectors, slide projectors, microphones, Polycom, Crestron, Raspberry Pi devices, and more—while also training others in their use.
  • Supporting the development and governance of desktop and application standards, images, and processes to optimise IT services.
  • Managing the inventory of IT and AV equipment, ensuring everything is organised and up to date.
  • Handling procurement, distribution, and storage of audio-visual materials.
  • Troubleshooting a broad range of IT and AV issues, providing timely solutions to meet user needs.
Requirements
  • Strong troubleshooting skills in IT, AV, and Unified Communications (UC) systems.
  • Experience with Microsoft Teams management, including Teams Rooms and basic user management.
  • Excellent communication skills, both written and verbal, with a customer-focused approach.
  • Hands-on experience with AV equipment, such as Polycom, Crestron, projectors, and more.
  • Calm under pressure, able to resolve issues in high-pressure, fast-paced environments.
What We Offer
  • Competitive salary with a generous bonus structure.
  • Comprehensive benefits package.
  • The chance to work with a cutting-edge, technology-driven law firm.
  • Opportunities for professional development and career growth.