Store Operations Manager

4 days ago


Birmingham, Birmingham, United Kingdom Tesco Full time

About the Role

We are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the store from the shop floor, ensuring that customers receive excellent service and that store operations run smoothly.

Key Responsibilities

  • Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Be there for customers, listening to them and helping to make sure they leave the store with what they came for
  • Look for ways to improve service, including coaching your colleagues and giving feedback to the team
  • Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
  • Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
  • Lead from the front, and set a great example for your colleagues in everything you do

What We Offer

We offer a competitive rate of pay, starting from £14.28 an hour, with increases to £15.41 for stores inside the M25. We also offer a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.

Why Join Us

At Tesco, we are committed to providing excellent customer service and creating a positive work environment for our colleagues. As a Shift Leader, you will have the opportunity to develop your skills and knowledge, and to make a real difference in the lives of our customers and colleagues.



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