Restaurant Operations Manager

3 weeks ago


Beckenham, Greater London, United Kingdom Five Guys Full time
About the Role

We are seeking an enthusiastic and experienced Assistant Manager to join our team at Five Guys. As a key member of our management team, you will be responsible for leading a team of Shift Managers and Crew, ensuring the delivery of perfect burgers and fries, and providing an exceptional customer experience.

Key Responsibilities
  • Lead a team of Shift Managers and Crew to deliver exceptional customer service and high-quality food products.
  • Support the General Manager in driving sales and controlling costs, with full ownership of your P&L.
  • Develop and implement strategies to improve store performance, including sales growth, customer satisfaction, and employee engagement.
  • Recruit, train, and develop a strong team of Shift Managers and Crew, with a focus on succession planning and talent development.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments, such as Marketing and Operations, to drive business growth and improve store performance.
What We Offer
  • A competitive salary and bonus scheme, with opportunities for career progression and professional development.
  • A comprehensive benefits package, including life assurance, pension scheme, and enhanced maternity and paternity leave.
  • A fun and dynamic work environment, with opportunities to develop your skills and knowledge.
  • A recognition and reward program, with opportunities to earn bonuses and rewards for outstanding performance.
About Five Guys

Five Guys is a fast-growing restaurant chain with a passion for serving high-quality burgers and fries. We are committed to providing an exceptional customer experience, with a focus on quality, service, and value. Our company culture is built on our values of Competitive, Enthusiastic, Family, Get It Done, and Integrity, and we are seeking like-minded individuals to join our team.



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