IT Engineering Manager

5 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Description

A Senior IT Engineering Manager will lead and manage our IT engineering capabilities across Technical Services, developing and delivering our technology services to our internal customer base.

Key Responsibilities
  • Leading and developing technical engineering functions and teams.
  • Organisational and technological transformation experience.
  • Excellent planning or resource planning skills.
  • Service quality development and management.

Being responsible for ensuring the smooth and efficient operation of the services managed to meet the needs of the Business and its stakeholders.

Key Initiatives
  • Leading initiatives to enhance user interfaces, streamline processes and provide self-service options to improve the end-user experience.
  • Contributing to the overall plans and subsequent execution of our technology transformation strategy for key service platforms, working closely with IT teams and stakeholders, driving cloud adoption, considering factors such as scalability, cost efficiency and data security.
  • Evaluating continuously the services provided, including the use of metrics such as key performance indicators, outcome driven metrics, objectives and key results.

Mentoring and establishing clear personal development plans and career paths in your team as well as training, 1-2-1 and deputising as and when required.

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