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Head of Service Operations
2 months ago
Job Title: Head of Service
Job Summary:
We are seeking an experienced and skilled professional to lead our service delivery team. As Head of Service, you will be responsible for driving positive outcomes and providing stability to our critical services.
Key Responsibilities:
- Lead and manage a team of service delivery professionals
- Develop and implement service improvement strategies
- Collaborate with stakeholders to achieve service delivery goals
- Monitor and evaluate service performance
Requirements:
- Proven experience in service delivery leadership
- Strong understanding of service improvement principles
- Excellent communication and collaboration skills
- Ability to analyze and evaluate service performance
About Us:
Baltimore Consulting Limited is a leading provider of consulting services to local authorities. We have a strong track record of delivering high-quality services and supporting our clients in achieving their goals.
What We Offer:
- A competitive salary and benefits package
- A dynamic and supportive work environment
- Opportunities for professional development and growth