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Support Specialist
2 months ago
We are seeking a highly motivated and compassionate Support Worker to join our Mental Health and Complex Needs Service team at Hestia Housing Support. As a Support Worker, you will play a vital role in providing high-quality care and support to our service users, empowering them to achieve their goals and live independently.
Key Responsibilities- Manage a caseload of service users with complex health and support needs, working closely with their carers to ensure their health and wellbeing are prioritized.
- Support service users to maintain their independence, identify their strengths, and achieve their goals and aspirations, in partnership with our subcontractors as required.
- Provide day-to-day care and support to service users, in line with their care and support plans.
- Assist service users to attend educational, leisure, and health-related activities, accompanying them as necessary.
- Assist with the administration of medication, supporting service users to transition towards managing their own medication where possible.
- Actively monitor the health, wellbeing, safety, and security of the service and its users, ensuring all concerns are reported and followed up promptly in line with Hestia procedures.
- Carry out domestic tasks, including cooking and cleaning, when necessary.
- Good knowledge of issues related to signs, symptoms, and treatments of mental illness.
- Ability to assess service users' declining mental health and take appropriate action.
- Basic awareness of health and safety issues.
- Willingness to cook and clean with service users and assist with personal care.
- Willingness to work unsociable hours within a rota system, including weekends, evenings, and sleep-ins.
- Willingness to maximize independence by motivating and supporting service users towards their goals.
- Willingness to travel and work across Hestia services when required.
- Promotes a service user-oriented organization by ensuring all activity is aligned to identify service user needs.
- Good literacy and numeracy skills.
- Working knowledge of basic functions in MS Word and Outlook.
- Ability to use an I.T.-based Support Planning, Risk Assessment, and Keyworking system.
- Knowledge and understanding of safeguarding issues and ability to address them appropriately.
- Commitment to working within an Equality and Diversity Framework.
Hestia Housing Support is a disability confident employer, committed to the employment and career development of individuals with disabilities. We operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustments during the selection and interview process and throughout your employment with us.
