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Contract Officer

2 months ago

London, Greater London, United Kingdom Vox Network Consultants Full time
Job Title: Contract Officer

Vox Network Consultants is seeking a highly skilled Contract Officer to join our team. As a Contract Officer, you will be responsible for delivering high-quality services to residents, providing crisis intervention support, and working with multiple agencies to ensure the immediate safety of those concerned.

Key Responsibilities:
  • Work flexibly to deliver high-quality services in respect of the Resident Relationships Management service and provide effective out-of-hours emergency cover, as required by service teams' needs and individual circumstances.
  • Provide crisis intervention support to individuals or households in periods of crisis, assessing risk and working with multiple agencies to ensure the immediate safety of those concerned and setting a pathway to long-term resolution.
  • Provide early intervention for individuals or households with additional needs, exploring ways to build confidence, support networks, and structured plans to deliver required outcomes for residents.
  • Provide a range of medium-term solutions for residents who may require longer-term interventions to achieve their desired results from the service.
  • Assess the personal and organisational risk associated with their caseload and act in accordance with the organisation's safeguarding policies, ensuring that residents understand the boundaries and limitations of their relationship at the outset of the referral.
  • Ensure regular evaluation of the interventions with residents, ensuring they deliver the desired change and seek supervision and further expert clarity from the multi-disciplinary specialist team on complex cases where progress is limited.
Requirements:
  • Knowledge of housing law.
  • Experience of working in complex housing organisations and with vulnerable residents to improve outcomes and sustain behavioural change.
Contract:

Initial 3 to 6 month ongoing contract with the opportunity to extend. PAYE via Umbrella. Monday to Friday (9am to 5pm).