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Senior Deal Desk Analyst
2 months ago
About Box
Box is a leading provider of cloud content management solutions, empowering businesses to work together more effectively. Our mission is to power how the world works together, and we're seeking a highly skilled individual to join our team as a Senior Deal Desk Analyst.
Job Summary
We're looking for a detail-oriented and analytical professional to manage the Deal Desk queue for our EMEA business. As a Senior Deal Desk Analyst, you will be responsible for prioritizing inbound requests, assisting the Sales team with quote generation and pricing requests, and ensuring accurate opportunity records. You will also have the opportunity to grow and manage the EMEA Deal Desk team.
Key Responsibilities
- Manage the Deal Desk queue for the EMEA business, prioritizing inbound requests accordingly
- Assist the Sales team with quote generation, pricing/discounting requests and custom contract support
- Enable our Sales organisation on deal operations best practices and corporate policies
- Act as the data steward on behalf of our field Sales teams, ensuring accurate opportunity records
- Govern our approval workflows and delegation configuration
- Perform ad-hoc analysis in support of the Sales or broader GTM Operations organisation
- Coordinate and lead deal reviews among supporting internal functions (Technical Accounting, Order Management, Billing & Legal)
- Participate in weekly forecasting & quarter-end closing calls
- Partner with the Enterprise Systems team on quote-to-cash tooling improvements
- According to business need, grow and manage the EMEA Deal Desk team
Requirements
- 3-4 years of deal desk experience, B2B SaaS experience preferred
- Familiarity with B2B SaaS deal structuring, such as Enterprise License Agreements (ELAs)
- Salesforce and Apttus experience required, admin experience a plus
- Proven ability to build strong, cross-functional working relationships with Sales and internal stakeholders
- Excellent organization, attention to detail, and ability to prioritize effectively
- Basic knowledge of BI tools a plus (e.g. Tableau, Excel)
- People management experience preferred, or appetite to become a people manager
- Strong business acumen and problem solving ability
- Comfortable working in a dynamic, fast-paced environment
- Excellent oral and written communications skills
- BA/BS degree in Operations, Finance, Business or Economics
What We Offer
Box offers a comprehensive benefits package, including pension, medical and dental coverage, as well as a robust wellness program. Our EMEA HQ office is located in the impressive White Collar Factory on Old Street, and we offer a range of perks, including daily free lunch and subsidized gym membership.
Equal Opportunity Employer
Box is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
