IT Support Specialist

2 days ago


Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time
IT Support Engineer Opportunity

Hays Specialist Recruitment Limited is working with an IT managed service provider in the South Gloucestershire region to find a skilled IT Support Engineer (2nd line) to join their team. This role offers a competitive salary, hybrid working, and opportunities for internal progression and personal development.

Key Responsibilities:
  • Act as an escalation point for the IT service desk, providing level 2 technical support to a range of clients and customers.
  • Work closely with EUC engineers & infrastructure engineers on project-based work, utilizing knowledge of the M365 stack, Windows Server, InTune & Autopilot, endpoint manager, and networking.
  • Provide technical expertise and support to ensure seamless IT operations.
Requirements:
  • Experience working in an IT managed service provider.
  • Knowledge of the M365 stack, including exchange, SharePoint, and Teams.
  • Windows Server support and experience with InTune & Autopilot.
  • Knowledge of endpoint manager and networking.
  • Exposure to virtualisation, including Hyper-V & VMware.

If you're interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion on your career.


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