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Revenue Management Specialist

3 months ago

Worthing, West Sussex, United Kingdom Equiniti Full time

Company Overview

Equiniti stands as a premier provider of technological solutions and services for intricate and regulated administration and payment processes. Our platforms are utilized by a significant portion of the FTSE 100, governmental bodies, and numerous large corporations, particularly within the banking, insurance, and financial services sectors. Each year, we facilitate payments totaling £160 billion through our systems, manage records for 70 million shareholders, oversee pension schemes for 8 million members, and provide services impacting 28 million customers. A substantial fraction of the UK population has interacted with Equiniti at some point in their lives.

Core Values

Equiniti is founded on strong principles that are integral to our operations. Engaging with some of the most successful corporations and government entities in the UK, we prioritize excellence, integrity, professionalism, collaboration, commercial acumen, and innovation in all our endeavors. Our workforce comprises approximately 5,000 individuals across the UK, India, Poland, and the US.

Department Overview

The Group Finance department provides centralized services to all divisions and locations. Key teams include Order to Cash, Procure to Pay, Accounting, Audit, Financial Planning & Analysis, and Master Data Management.

Position Summary

The role involves overseeing the complete process of converting contracts into revenue, managing a portfolio of clients, associated contracts, budgets, financials, and billing, while serving as the primary contact for client revenue operational issues.

Key Responsibilities

The successful candidate will be tasked with the following:

  • Maintain comprehensive client records, including contracts, budgets, master data, and billing information.
  • Collaborate with New Business, Commercial Finance, and Client Relationship Leads on new contracts, renewals, and statements of work, providing insights and recommendations. Ensure that documentation and fee schedules are standardized, clear, and accurate for billing purposes.
  • Provide clients with cost estimates, budgetary information, and address any finance and billing inquiries as needed.
  • Prepare, process, and issue client invoices by utilizing relevant data and fee structures, standard templates, and validation methods in accordance with contracts.
  • Review client disbursement statements quarterly, ensuring compliance with contracts and identifying any discrepancies.
  • Ensure timely processing and issuance of invoices, documenting and escalating any issues or delays as necessary.
  • Request purchase orders from clients and monitor invoices accordingly.
  • Maintain up-to-date trackers to ensure real-time data availability.
  • Conduct secondary validation checks for team members' invoices within the workflow.
  • Provide coverage for team members as needed, including involvement with the Process Improvement Team.
  • Coordinate with the Offshore Order to Cash Team when engaged in business-as-usual billing processes.

Required Skills and Qualifications

The ideal candidate will possess the following experience, skills, and attributes:

  • Demonstrated experience in financial processing, with a foundational understanding of accounting principles.
  • Exceptional verbal and written communication skills, along with strong interpersonal abilities.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Familiarity with large ERP systems is advantageous but not mandatory.
  • Meticulous attention to detail, coupled with the ability to operate efficiently in a high-pressure environment.
  • Ability to meet service level agreements and deadlines effectively.
  • Confident and proactive in managing performance and achieving goals.

Mobility Requirements

Domestic: Occasional travel within the UK may be required.

Overseas: No travel required.

Benefits Offered

Pension Plan: Equiniti matches your pension contributions up to 10%.

Long Term Incentive Plan: All Equiniti colleagues have the opportunity to benefit if the current owners successfully sell the company for a profit.

Health and Wellbeing: Employee Assistance Programme offering counseling, legal, and wellbeing support for employees and their families. Life assurance coverage at 4x salary with options for enhanced coverage.

Employee Discounts: Access to discounts and cashback at popular high street retailers through our EQ Wins Platform.

Flexible Benefits: Options to purchase a variety of benefits through our flexible plan, including gadgets, travel insurance, will writing, and holiday trading.

Time Off: Typically 28 days of holiday plus bank holidays, along with 2 volunteer days for charitable involvement.

Acknowledgment: Equiniti ICON award vouchers recognizing individuals who excel in contributing to the business's success.

Learning & Development: Investment in LinkedIn Learning for all employees.

Equiniti is committed to providing equal opportunities for all staff. Applications from individuals are encouraged regardless of age, disability, gender, sexual orientation, race, religion, or belief.

Note: Any employment offer is contingent upon satisfactory pre-employment screening checks, including verification of five years of activity and gaps, DBS or Access NI checks, credit checks, sanctions, and CIFAS checks.