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Vehicle Damage Assessor – Perth
2 months ago
At Direct Line Group, we're passionate about delivering exceptional service to our customers. Our team is dedicated to providing a high level of service that meets the needs of our customers.
Job SummaryWe're seeking a skilled Vehicle Damage Assessor to join our team in Perth. As a Vehicle Damage Assessor, you will be responsible for assessing vehicle damage and ensuring that repairs are carried out to the highest standards.
Key Responsibilities- Assess vehicle damage and determine the most cost-effective repair method
- Collaborate with the policyholder and Direct Line Group engineering functions to ensure that repairs are carried out efficiently and effectively
- Provide service level agreements to customers, ensuring that they are informed of the repair process and any issues that may arise
- Ensure that all repairs are carried out in compliance with Health and Safety regulations and company procedures
- Work closely with the workshop leadership teams and technicians to ensure that repairs are completed to the highest standards
- Experience of vehicle repair methods and knowledge of Thatcham repair methods, Audatex, and ATA qualification
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- 9% employer contributed pension
- 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allowing all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
Direct Line Group is an equal opportunity employer, committed to making our business an inclusive place to work. We recognize and celebrate the diversity of our people and strive to create a workplace where everyone can be themselves and succeed in their careers.
