Receptionist/ Administrator

1 month ago

Bradford, Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Receptionist/ Administrator at the Bradford Institute for Health Research (BIHR). As the first point of contact for patients, staff, and visitors, this role requires excellent interpersonal skills and a professional appearance.

Main Responsibilities

The successful candidate will be responsible for the day-to-day running of the BIHR reception, including managing the reception area, providing a full reception service, and being the first point of contact for patients, staff, and visitors. This role requires excellent communication skills, both written and verbal, and the ability to work as part of a team as well as individually.

Key Requirements
  • Previous experience of working in an administrative role (at least 2 years' experience)
  • Experience in a customer contact role, demonstrating experience of dealing with the public
  • Experience of co-ordinating the work of a unit/department
Desirable Qualifications and Skills
  • Working in a research environment
  • Previous experience of working in a reception environment
  • Previous NHS experience
  • Excellent computer skills, including Microsoft Office, email, and internet
  • Excellent keyboard skills
  • Excellent organizational skills
  • Ability to prioritize workload
  • Excellent administrative skills
  • Ability to work as part of a team as well as individually
  • Ability to manage own workload
  • Ability to handle confidential and sensitive information appropriately
  • Able to respond quickly and flexibly to queries and requests for help
  • Excellent and confident communication skills and ability to converse with managers and clinicians at all levels, including verbal and written communication
About Us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

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