Out of Hours Support Officer

2 days ago

Middleton, United Kingdom Securitas Security Services Full time
About the Role

Secure Your Future with Securitas Security Services

We are seeking a highly skilled and organized Out of Hours Support Officer to join our team in a dynamic and supportive environment. This role is ideal for someone with strong communication skills, the ability to plan and strategize, and who is comfortable handling out-of-hours duties. Applicants must have access to their own vehicle or live within a reasonable commuting distance.

We currently have 3 shift patterns available:

  • Saturday & Sunday Days: 24 hours (07:00-19:00)
  • Friday & Saturday Nights: 24 hours (19:00-07:00)
  • Saturday & Sunday Days: 12 hours (10:00-16:00)


If you are enthusiastic, well-organized, and able to handle out-of-hours responsibilities, we would love to hear from you.


Key Responsibilities:

Key Responsibilities:

  • Arrange shift cover at short notice and follow up on missed check calls.
  • Handle and respond to site incidents, providing support to security officers.
  • Communicate effectively with officers who require assistance.
  • Carry out general administrative duties to maintain efficient operations.
  • Plan ahead and strategize to ensure smooth shift transitions and preparedness.
  • Confidently manage phone communications and handle queries.

Requirements:

  • Fully computer literate with strong administrative abilities.
  • Confident speaking on the phone and managing out-of-hours communications.
  • Ability to strategize, plan ahead, and remain calm under pressure.
  • Excellent communicator, capable of interacting at all levels.
  • Organized and detail-oriented with the ability to manage multiple tasks efficiently.
  • Self-motivated and enthusiastic, able to work independently.

Essential Skills
  • Right-to-work and 5 year checkable history
  • 2 years security experience would be preferred
  • Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on

About Securitas Security Services

Join a company that values diversity and inclusion, and is committed to creating a safe and supportive work environment.


At Securitas Security Services, we are united by our purpose of helping make your world a safer place. We are committed to ethics, sustainability, and compliance, and our core values – Integrity, Vigilance and Helpfulness – guide everything we do.


We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation.


Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential


We are always looking to grow too That's why we have been accredited as a Top Employer 5 years in a row.


Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.


DE&I

Securitas Security Services is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

  • how you join us and develop your career,
  • the way we lead our teams
  • fair pay and benefits.


To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.


If you want to learn more visit our website.

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