Food and Beverage Team Lead

2 weeks ago

West Yorkshire, United Kingdom Grosvenor Casinos Limited Full time
Job Overview

Grosvenor Casinos Limited is seeking a skilled and charismatic Food and Beverage Team Lead to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Customer Service: Provide outstanding service to our customers, ensuring their needs are met and exceeded.
  • Team Leadership: Lead and motivate a team of food and beverage staff to achieve exceptional service standards.
  • Operational Management: Oversee the day-to-day operations of the food and beverage department, ensuring efficiency and effectiveness.
  • Quality Control: Monitor and maintain high standards of food quality, presentation, and service.
  • Communication: Effectively communicate with colleagues, management, and customers to ensure seamless service delivery.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with customers and colleagues.
  • Leadership Skills: Demonstrate strong leadership skills to motivate and inspire a team to achieve exceptional service standards.
  • Attention to Detail: Maintain high standards of attention to detail to ensure quality service delivery.
  • Adaptability: Be flexible and adaptable to changing situations and priorities.
  • Teamwork: Demonstrate a strong commitment to teamwork and collaboration to achieve business objectives.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Supportive Team Environment: A supportive and collaborative team environment.
  • Recognition and Rewards: Recognition and rewards for outstanding performance.

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