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IT Support Specialist
2 months ago
Job Summary:
Syntax Consultancy Ltd is seeking a skilled IT Support Technician to join our team. As a key member of our IT services department, you will be responsible for providing technical support and maintenance for our clients' IT networks and systems.
Key Responsibilities:
- Support and maintain IT networks, Windows Server, and desktop technical environments.
- Troubleshoot and resolve IT problems to 2nd line level.
- Collaborate with our MSP team to deliver high-quality IT services.
- Participate in project-based work, including IT deployments, migrations, and upgrades.
- Develop and maintain technical knowledge of Windows Server, Office 365, MS Exchange, DNS/DHCP, routers, switches, VPN configuration, firewalls, and SharePoint.
- Work closely with our team to ensure seamless delivery of IT services.
Requirements:
- Experience in IT support and maintenance, preferably in an MSP environment.
- Strong technical skills, including Windows Server, Office 365, and IT networking.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Full UK driving license and own transport (preferred).
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
