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Luxury Brand Supervisor

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Flannels Full time
{"The Role": "As a key member of the Flannels team, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive sales through excellent service. Your passion for luxury brands and ability to motivate a team will be essential in achieving commercial targets and maintaining a visually appealing sales floor.

Key Responsibilities:

* Support the team with daily workload and delegation to ensure seamless operations
* Supervise work, check completion, and deliver to expectation set by senior management
* Utilize business communication tools for task completion and ensure team understanding of key functions
* Maintain a thorough understanding of all processes and procedures, setting the example for others
* Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
* Support with maintaining store environment and housekeeping standards
* Understand company policy and rules regarding security measures and demonstrate compliance and controls
* Identify and maximize sales opportunities, ensuring an exceptional customer experience in line with customer and business requirements
* Stay up-to-date with product features and benefits, ensuring knowledge is current
* Deliver to merchandising guidelines to ensure effective product placement and meeting brand partner expectations
* Understand KPI targets and expectations to achieve results
* Demonstrate commercial awareness and adopt right product, place, and time compliance
* Engage with and feedback issues to contribute to the wider business
* Support senior management in coaching the team
* Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store

Requirements:

* Experience of leading a team within a retail environment
* Knowledge of and passion for luxury brands
* Ability to drive sales through excellent service
* Understanding of visual presentation and its impact on sales floor commerciality
* Ability to motivate a team with effective communication

Rewards:

* Basic salary £28,256 per annum
* Weekly/Monthly & Quarterly Commercial Bonuses
* Stocktake Bonuses
* Commission-led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Join the Fearless1000 Incentive Scheme
* Development Courses with National Qualifications
* 28 Days Holiday
* 50% Instore Uniform Discount
* Discounted Gym membership
* Cycle to work scheme
* Group Wide 20% Discount across all Frasers Group brands

If you are a motivated and experienced retail professional with a passion for luxury brands, we encourage you to apply for this exciting opportunity to join the Flannels team.

Please note that this job description is a summary of the main responsibilities of the post and is not an exhaustive list of duties. You will be required to work in a fast-paced retail environment and be flexible to meet the needs of the business.

Flanners is an equal opportunities employer and welcomes applications from all qualified candidates.

We are committed to diversity and inclusion and are an equal opportunities employer. We welcome applications from all qualified candidates and are happy to discuss flexible working arrangements.

If you are interested in this opportunity, please submit your application, including your CV and a cover letter, to [insert contact information].

We look forward to hearing from you.

Best regards, [insert name]"}