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Sales Administration Specialist
2 months ago
Michael Page is a leading recruitment agency that specializes in placing top talent in various industries. Our company culture is built on a foundation of innovation, customer focus, and integrity.
Job SummaryWe are seeking a highly skilled Sales Administration Specialist to join our team. The successful candidate will be responsible for overseeing the accurate entry of customer purchase orders into our ERP system, creating and managing document workflows, and providing timely updates on any issues or delays.
Key Responsibilities- Order Management: Ensure the accurate and timely entry of customer purchase orders into our ERP system.
- Document Management: Create and manage document workflows, including the coordination of sales and delivery processes.
- Communication: Provide timely updates on any issues or delays to relevant sales and systems managers.
- Customer Service: Ensure effective handling of client inquiries, quotations, and proposals.
- Technical Knowledge: Demonstrate technical knowledge to clients, fostering confidence in our company's capabilities.
- Reporting: Provide timely reports to track, monitor, and improve sales and delivery performance.
- Sales Support: Handle sales inquiries with accuracy and promptness.
- Project Management: Manage small or designated projects to ensure products are supplied in line with client expectations and contractual obligations.
- Compliance: Ensure adherence to company procedures and compliance with health, safety, and regulatory requirements.
- Customer Relationships: Skilled in developing, building, and maintaining strong customer relationships.
- Communication Skills: Excellent communication skills with both internal and external customers.
- Problem-Solving: Adept at meeting customer needs and resolving conflicts to achieve positive outcomes for both the customer and the company.
- Process Management: Proficient in coordinating and managing a diverse range of processes.
- Technical Skills: Competent in reading technical drawings to understand customer requirements.
- Analytical Skills: Highly developed analytic and problem-solving abilities.
- Teamwork: Effective team player with a focus on achieving company objectives.
- Decision-Making: Able to make independent decisions when necessary.
- Customer Application: Skilled at solving customer application challenges.
- Experience: 3-5 years in a similar role.
- Industry Experience: Experience in administration or sales activities linked to technical production, manufacturing, and assembly plants.
