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Service Technician

2 months ago


Watford, Hertfordshire, United Kingdom Norton Way Group Full time
About the Role

We are seeking a highly skilled and experienced Service Technician to join our team at Norton Way Group. As a Service Technician, you will be responsible for undertaking MOTs and re-tests, working within the DVSA framework, and performing maintenance and repairs on vehicles.

Key Responsibilities
  • Undertake MOTs and re-tests, working within the DVSA framework (class 1-4 MOT Tester)
  • Perform maintenance and repairs on vehicles, identifying problems and carrying out auto care and maintenance tasks such as oil changes, fluid level checks, and tyre rotation, repair and replace brake pads, wheel bearings, sensors, and other parts
  • Liaise with other departments necessary for repairs
  • Record work done and tests carried out, reporting any further work required or vehicle faults to the service team
  • Assist the service team by returning and moving customers' vehicles as required
Requirements
  • Qualified Class 1-4 MOT tester, with a current and in-date MOT licence and a minimum of 2 years as an MOT tester
  • Minimum of 2 years experience as a qualified technician
  • Full manual driving licence, bike licence would be an advantage
  • Ability to manage your time efficiently, to achieve high productivity
  • Great communication, self-motivated and customer-focused
About Us

Norton Way Group is a leading automotive group in Letchworth, with a rich history of growth, development, and a commitment to excellence. We have a culture of innovation, service, and dedication to our customers, and we are proud to have been awarded the UK's Best Workplace in Retail, Hospitality & Leisure 2024 certificate.

Benefits
  • 32 days annual leave (including bank holidays). Holiday allowance increases after 4 years of service. Annual leave purchase scheme. Your birthday off paid. Family-friendly benefits including Life Assurance from day one of joining us. Enhanced maternity, paternity & adoption packages. Reduced rates on vehicle purchases & maintenance. Recognition of long service, every 5 years. Norton Way Flecks of Gold. Free eye tests. Improved Employee Assistance Programme. Tech purchasing benefits. Cycle to Work Scheme. Staff referral bonuses, along with access to our benefits portal, offering 100s of savings for retail stores and hospitality venues.