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Culinary Service Associates
3 months ago
Overview
The National Trust is celebrated for its exceptional food and hospitality services. We operate numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, and we invite you to be part of our team.
We are seeking Culinary Service Associates to join our establishment. In this position, you will play a vital role in enhancing the National Trust's mission while contributing to creating memorable experiences for our visitors.
As this location is situated in a rural setting, please consider your transportation options before applying for this position.
Advantages: We aim to support you in managing the aspects of life that are important to you, such as saving for your future, enjoying discounts on everyday purchases, and promoting a healthy work-life balance. Please review our benefits package below to discover what we offer.
Working Hours: This is a flexible 0-hour role. The position is hourly paid and fixed-term. While we strive to provide a consistent working schedule, flexibility is essential as adjustments may be necessary to meet business needs. We will provide as much notice as possible for any changes. The role will include weekends, public holidays, and peak holiday periods, but there will be no evening or split shifts.
Compensation: £11.50 per hour.
Contract Duration: Fixed Term Contract until a specified date.
For this role, you will need to complete our online assessment rather than submitting a CV or online application form. This will help us understand your strengths and provide you with more information about the role.
Work Environment
Reporting to the Food & Beverage Manager, you will be part of a vibrant team within a historic estate featuring a magnificent 17th-century mansion, parkland, gardens, and a rare breed farm. Additionally, the estate includes a gift shop, a second-hand bookshop, and a café offering light lunches, homemade cakes, and specials, utilizing produce from the kitchen garden.Responsibilities
As a Team Member, your primary focus will be on front-of-house operations, engaging directly with guests. You will warmly welcome and assist everyone who visits the café. With your passion for customer service, positive attitude, and commitment to providing an outstanding experience, you will ensure that all guests enjoy their time with us. This is a dynamic environment that requires teamwork and adaptability. You will be eager to understand guest needs, offer assistance, and make recommendations. Maintaining high standards of food and beverage preparation and presentation is essential. Your keen attention to detail will ensure that all displays and signage are accurate and visually appealing. Occasionally, you may assist the kitchen team with food preparation. We will provide you with a comprehensive induction tailored to the role, along with training in allergens and food safety, and any necessary mentoring to support you in your position. Opportunities for further professional training and development are available if desired.Ideal Candidate
No prior experience is required, but we welcome applications from individuals who are:- Comfortable working both in a team and independently.
- People-oriented, with a strong desire to deliver excellent service.
- Enthusiastic and eager to learn.
Benefits Package
The National Trust embodies the motto 'For everyone, for ever.' We are dedicated to fostering an inclusive culture where everyone feels they belong. It is vital that our workforce reflects the diversity of the communities we serve. We value differences and strive to ensure that all individuals are welcomed into our teams.
- Comprehensive pension scheme of up to 10% of basic salary
- Complimentary entry to National Trust locations for you, a guest, and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- Electric vehicle lease scheme
- Employee discounts on various services, including gym memberships and shopping
- Generous holiday allowance up to 32 days based on length of service, plus holiday purchase options, subject to meeting minimum criteria.
- Flexible working arrangements whenever feasible
- Employee assistance program
- Free parking at most Trust locations
