Technical Manager
1 month ago
At Amwins Global Risks, we're seeking a highly skilled Technical Manager to join our team. As a key member of our operations, you'll be responsible for delivering exceptional service to our internal and external clients.
Key Responsibilities:- Leadership: Set objectives and priorities within the team, ensuring alignment with business goals.
- Relationship Management: Build and maintain strong relationships with key stakeholders, ensuring trust in our services.
- Continuous Improvement: Contribute to the development of strategy, policy, and procedures, driving improvements in our service delivery.
- Service Delivery: Analyze management information to track service delivery, identifying ways to improve our service.
- Resource Management: Work with the management team to review performance, forecasts, and ensure appropriate resourcing recommendations are made.
- People Management: Conduct regular 1:1 meetings, coach team members, and manage absence and holiday requests.
Requirements:
- Technical, system, and communication knowledge required to operate at an Expert Technician level.
- Aptitude and appetite for people management.
- Commit to being in the office at least 3 days per week.
- Excellent interpersonal and communication skills, both written and verbal.
- Strong attention to detail and a high level of accuracy.
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