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Front of House Team Member

1 month ago

Keighley, Bradford, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to deliver exceptional customer service at our Dalesway Brewers Fayre in Keighley. As a key member of our team, you'll be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their dining experience is nothing short of outstanding.

Key Responsibilities:

  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly and professionally.
  • Work collaboratively with the team to maintain a clean and organized dining area, ensuring a safe and enjoyable experience for our guests.
  • Upsell and promote our menu items, drinks, and services to increase sales and enhance the guest experience.
  • Participate in ongoing training and development to improve your skills and knowledge, ensuring you're always up-to-date with the latest hospitality trends and best practices.

What We Offer:

  • A competitive hourly rate, with opportunities for progression and career advancement.
  • A comprehensive training program, designed to equip you with the skills and knowledge you need to succeed in your role.
  • A supportive and inclusive work environment, where you'll be valued and respected as an individual.
  • Access to our Whitbread Benefits card, offering discounts and rewards on a range of products and services.

Why Choose Whitbread?

  • We're a leading hospitality business, with a reputation for excellence and a commitment to delivering exceptional customer experiences.
  • We offer a range of career opportunities, from entry-level roles to senior management positions, allowing you to grow and develop your skills and expertise.
  • We're dedicated to creating a diverse and inclusive workplace, where everyone feels valued and respected.