Production Operations Manager

2 months ago

Tywyn, United Kingdom THG Full time

About THG

We're a dynamic, global technology group that specializes in taking brands directly to consumers. Our comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.

This role is located in a production facility in the UK.

Job Purpose

To oversee day-to-day activities across production units, ensuring optimal production performance, efficiency, quality, and safety. Ensuring standards and correct procedures are always adhered to.

Main Responsibilities

  • Actively promote a safety culture, ensuring that H&S requirements such as 'Near Miss' and 'Accident' reporting and investigating are carried out effectively. Conduct Risk Assessments where required. Understand, apply, and ensure the team knows, understands, and complies with Safe Systems of Work (SSOW).
  • Maintain standards of quality, food safety, hygiene, and housekeeping within their areas of control, ensuring compliance with all relevant legal, customer, and business policies and procedures.
  • Involved in the selection process for direct reports. Responsible for the recruitment of the right caliber of people for the levels below direct reports. Owns training and development of individuals within their areas to enable progression to resource growth or to replace current roles, ensuring that the necessary skills are in place at all levels across the business units. Ensures timely management of attendance, disciplinary, and performance management issues through their direct reports, supporting, managing, and developing others as required.
  • Ensure delivery of agreed KPIs within their areas of control, delegating actions through the team, making sure that KPIs are understood and systems are in place to collect the necessary data to measure performance against the agreed KPIs and delivery sustainable improvements.
  • Consistently achieve or exceed agreed performance targets for their areas of control.
  • Support and develop a Factory culture where individuals feel able to challenge the status quo and encourage feedback from all levels. Support and implement change processes within their area.
  • Plan, organize, and measure labor and material requirements within their area to ensure that agreed targets are met.
  • Ensure that the workforce in their areas are well-informed and develop effective cross-functional links and communications.
  • Represent the company in a professional manner at all times with both internal and external customers.

Knowledge, Skills & Experience

  • Background within a fast-moving manufacturing operation - some experience within the food industry.
  • Leadership skills and proven success in team management.
  • Ability to encourage and motivate team members to deliver the very best performance.
  • Results and continuous improvement focused with the ability to remain calm during periods of pressure.
  • Highly organized, and self-motivated, along with great drive to get the job done.
  • Strong planning and communication skills.
  • IT literate.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse and inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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