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Operations Supervisor Apprenticeship

3 months ago

Peterborough, Peterborough, United Kingdom Select Service Partner UK Ltd Full time £12

Compensation: £22 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6 AM, resulting in a total pay rate of £13.72 per hour.


Work Schedule:
Full Time (30 hours), with shifts scheduled between 5 AM and 7 PM, including weekends.

Applicants must be at least 18 years old to fulfill certain responsibilities and handle alcohol.

If you have a passion for culinary experiences and travel, you are in the right place. We are the leading experts in food travel, offering a diverse range of delicious options.

Our partnerships include over 500 brands, featuring our own creations such as Upper Crust, Millie's Cookies, Café Local, and Beer House, alongside renowned franchises like M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

At Starbucks, you will join a global community that cherishes enthusiasm, connection, and a love for exceptional coffee.

Become a part of Starbucks, where your position transcends a mere job – it is a chance to be a barista, artist, and ambassador of our coffee culture.

We offer dynamic career opportunities along with a variety of benefits:


Employee Benefits:
Enjoy discounts of up to 50% on various brands and franchises across the UK.

Flexible Work Hours:
We promote work-life balance to accommodate different lifestyles, including a 75% discount on meals during shifts.

Professional Development:
Access to award-winning training, apprenticeships, and development programs to enhance your skills and advance your career, including the Duty Manager Development Programme.

Support Services:
Access to shopping discounts, GP appointments, a 24/7 helpline, and financial and wellbeing support for you and your family.

Health and Wellbeing:
Comprehensive support including flexible working arrangements and family-friendly leave policies.

We prioritize diversity and inclusion at SSP, offering various networks for support, including LGBTQ+, Women's Network, Neurodiversity, and Disability.


Financial Benefits:
Pension plans, life assurance, share incentive schemes, cycle-to-work schemes, competitive pay rates, and more.

Candidates should have a minimum of one year of supervisory experience in hospitality or retail.

Responsibilities include creating a clean and inviting atmosphere that exceeds customer expectations while consistently striving to enhance service quality.

You will guide and support your team, ensuring a safe working and dining environment while being the primary contact for daily inquiries.

Oversee the unit's opening and closing procedures, ensuring operational excellence, compliance with guidelines, and completion of necessary documentation.

Focus on operational efficiency by staying informed about unit performance, advocating for improvements, and streamlining operations.

Recognize and celebrate outstanding service within the team, leading by example and fostering inclusivity and motivation.

Build strong relationships, communicate effectively, and make informed decisions to ensure team success and deliver exceptional customer service.