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Head of Learning and Development
2 months ago
Macmillan Davies is seeking a dynamic leader to shape the future of talent. As the Head of Learning and Development, you will help develop routes to learning across the business, supporting the full L&D cycle and ensuring employees have access to development and training opportunities. This is an exciting time to join a thriving business, as they embark on a period of positive change. Key Responsibilities:
* **Strategic Leadership**: Develop and implement a comprehensive learning and development strategy in collaboration with senior leadership, aligning with organisational goals and regulatory requirements.
* **Team Development**: Lead and mentor a high-performing L&D team, fostering a culture of continuous improvement and excellence.
* **Program Delivery**: Oversee the creation and execution of core, specialist, and professional development programs, ensuring they meet operational needs and enhance employee competencies.
* **Innovation**: Stay ahead of industry trends, integrating best practices and innovative methodologies into our L&D programs.
* **Performance Management**: Design robust tracking and evaluation methods to measure the effectiveness of training initiatives and their impact on organisational performance.
* **Leadership Development**: Drive succession planning and talent management efforts, identifying and nurturing future leaders.
* **Onboarding Excellence**: Craft and continuously improve an engaging induction program that aligns new hires with our company culture and strategic goals.
* **Apprenticeship Programs**: Optimise the use of the Apprenticeship Levy, collaborating with training providers to set up beneficial programs.
* **Stakeholder Collaboration**: Build strong relationships with internal and external stakeholders, managing resources and ensuring effective communication across all levels of the business.
**Qualifications:**
* Extensive experience leading a Learning and Development function with a proven track record of success.
* Experience of delivering training in a Contact Centre setting would be preferred.
* Qualification/Degree in Learning and Development (or comparable).
* Strong leadership skills, including managing remote teams and working closely with senior leadership.
* Proficiency in learning management systems (LMS) and e-learning platforms.
* Exceptional organisational, analytical, and prioritisation skills.
* A results-driven mindset with a passion for delivering an outstanding colleague experience.
**What's on offer:**
* Basic salary in the region of £50,000 per annum.
* Car allowance.
* 25 days holiday plus bank holidays, with an option to buy/sell additional days.
* Statutory pension contributions.
* Laptop/mobile phone provided.
