Paediatric and Adult Care Administrator

3 weeks ago


Slough, Slough, United Kingdom Mountain Healthcare Full time
Position Overview

Role Summary

Location: Slough

Compensation: £28,034.64 pro rata based on a 44-hour work week.

Available Positions: Full Time

Work Schedule: Monday - Thursday, 6am - 6pm, with core office hours from 8:30am to 5pm.

Are you seeking a rewarding career within the Health & Justice care sector? This opportunity is ideal for a dedicated individual to join a progressive and leading service provider in the field of Sexual Assault Referral Centres (SARC).

The role of Crisis Support Worker/Administrator is vital in delivering essential support and care to victims of sexual assault. As the primary advocate for patients visiting the centre, you will empower service users, ensuring they feel in control while assisting them throughout the forensic process and managing patient care pathways and daily service operations.

Key Responsibilities

Primary Duties Include:

  • Acting as the first point of contact for service users.
  • Facilitating administrative and support processes for service users and their families at the centre, including preparing patients and aiding in the collection of forensic evidence.
  • Assisting the SARC Manager with the daily operations of the centre.
  • Maintaining high standards of DNA contamination prevention between forensic cases.
  • Supporting patients and coordinating with other agencies regarding service user management.
  • Providing preparation and advocacy support for service users during their time at the SARC.
  • Collaborating closely with various stakeholders, including Police, NHSE, ISVA, and Social Services.
  • Being an integral member of the SARC team and the broader company network.
Essential Qualifications

Required Skills:

  • Proficient IT skills.
  • Experience in a supportive or customer-oriented environment.
  • Understanding of confidentiality principles.
  • Experience in administrative tasks.
  • Due to the nature of the role, applications are invited from females only, in accordance with the Sex Discrimination Act, Section 7(2)b and 7(2)e.
  • A valid UK driving license and access to a vehicle may be necessary for travel across SARC locations.
  • Advanced DBS and level 2 Police vetting will be mandatory.
About Mountain Healthcare

Founded by dedicated clinicians committed to delivering expert patient-centered services, Mountain Healthcare is a leader in the clinical forensic healthcare sector in the UK. As a key partner of NHS England and law enforcement, our unique offerings encompass Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare, and clinical telephone advice.

Guided by our values of Kindness and Integrity, Mountain Healthcare provides comprehensive and trauma-informed care that enhances both immediate and long-term health outcomes for patients within the criminal justice system. Through innovative technologies and strategic collaborations, our expert clinicians ensure equitable, effective, and efficient services, prioritizing the health, safety, and rights of all patients.

Join Us to Make a Meaningful Impact

The field of clinical forensic healthcare is rapidly evolving, with an increasing demand for specialized critical services. At Mountain Healthcare, we recognize that to deliver the highest quality services to our patients and clients, our team must be the best in their field. We are proud to offer exceptional training and development opportunities, including our unique Forensic Practitioner Gateway, a wide array of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sectors.

Diversity and Inclusion

Mountain Healthcare is dedicated to fostering an environment that promotes equality, diversity, inclusivity, and values the unique contributions of individuals in the workplace. We uphold these principles in our organizational values and interactions with each other and our patients. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender identity and expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Employee Benefits

Our comprehensive benefits package includes:

  • Enhanced sickness pay scheme
  • Enhanced maternity pay after one year of service
  • Well-being program
  • Advanced rota planning for improved work-life balance
  • 6 weeks of annual leave
  • Pension scheme
  • Bonus scheme
  • Life assurance
  • Employee Assistance Programme
  • Long Service and Team of the Month Awards
  • A variety of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one year of service


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