Community Engagement Manager

1 month ago

Doncaster, Doncaster, United Kingdom Rotherham Doncaster and South Humber NHSFT Full time

Job Overview

The Community Team Manager plays a crucial role in supporting the service manager with the daily operations of the team, ensuring effective management within the available resources and established governance frameworks.

Key Responsibilities:

  • Assist in evaluating staffing levels and skill mix as needed.
  • Provide leadership, mentorship, and daily support to team members.
  • Oversee management and clinical supervision for staff under your direction.
  • Collaborate on infection control initiatives to enhance standards.
  • Work towards improving patient environments.
  • Engage with patients and their families to address concerns and foster relationships.
  • Encourage partnership working with patients, families, and stakeholders.
  • Manage the daily operations of the Locality Community Adult Mental Health Team.
  • Foster a culture of person-centred care within the Adult Mental Health Service.
  • Promote a supportive environment that respects equality and diversity, empowering service users and their families to be active participants in their care.
  • Oversee devolved budgets responsibly.
  • Develop strategies to enhance communication among staff, patients, and their families, recognizing potential barriers to understanding.
  • Ensure effective communication across all members of the multi-disciplinary and multi-agency teams, as well as across various care settings.
  • Procure goods and equipment in accordance with purchasing and procurement procedures.

Main Duties:

Ensure the safety and quality of the service user's journey through effective planning and coordination of care episodes, facilitating smooth transitions to other settings.

Implement effective admission, referral, and discharge planning in collaboration with relevant multi-disciplinary and multi-agency teams, ensuring regular reviews of caseloads.

Identify opportunities for meaningful involvement of service users and their families in the development of care and services.

Establish systems to gather feedback from service users and their families regarding their care experiences.

Ensure that compliments, complaints, incidents, and serious incidents are reported and managed according to policy, including sharing lessons learned.

Act as a visible leader within the team, providing guidance that promotes professional decision-making and effective teamwork.

Empower staff to contribute to the delivery of high-quality, person-centred care.

Encourage and facilitate a positive learning culture within the department.

Promote equality of opportunity for all in line with Trust policies and legislation.

About Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH):

RDaSH employs approximately 3,700 dedicated professionals who are valued and respected for their contributions.

Our diverse portfolio includes mental health, physical health, learning disabilities, and substance misuse services.

We are committed to enhancing the quality of our services and strive to attract individuals who share our passion for delivering exceptional care while upholding our vision and values.

Qualifications:

Essential:

  • Relevant health or social care degree or equivalent.
  • Professional registration.

Knowledge and Experience:

Essential:

  • Significant post-registration experience.
  • Demonstrable management and supervisory experience.
  • Experience working within a multi-disciplinary team.
  • Effective communication skills to meet the demands of the role.
  • Ability to influence and manage change, promoting evidence-based practices.
  • Evidence of maintaining and monitoring standards that enhance patient care experiences.
  • Commitment to continuous personal and professional development.
  • Strong communication skills.
  • Capability to assess, plan, and evaluate care.
  • Good personal and time management skills.
  • Proficient in risk assessment and managerial processes.
  • Able to utilize Trust IT systems for effective information management.
  • Leadership skills that model high-quality care.
  • Presentation skills.
  • Ability to interpret and apply national policies and guidelines within the team and Trust.

Desirable:

  • Knowledge and experience in using clinical tools for care evaluation.

Approach and Values:

Essential:

  • Ability to effectively manage an operational team to achieve positive outcomes for service users.
  • Evidence of strong communication skills and innovative approaches.
  • Capability to recognize and address barriers to communication.
  • Ability to collaborate with other disciplines and acknowledge their roles.

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