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Business Support Specialist

2 months ago

Birkenhead, Wirral, United Kingdom Wirral Borough Council Full time
About the Role

We are seeking a highly organized and efficient Business Support Officer to join our team at Wirral Borough Council. As a key member of our Children's Services team, you will play a vital role in ensuring the smooth operation of our services and supporting our staff to deliver excellent outcomes for our residents.

Key Responsibilities
  • Provide administrative support to the SEND and Educational Psychology teams, including data entry, financial reporting, and auditing procedures.
  • Collaborate with colleagues to ensure the effective delivery of statutory requirements and corporate policies.
  • Manage multiple databases and systems, ensuring accurate and timely information is available to support decision-making.
  • Develop and maintain effective relationships with stakeholders, partners, and clients, providing excellent customer service and support.
  • Contribute to the development and implementation of business processes and procedures, ensuring efficiency and effectiveness.
Requirements
  • Excellent literacy and numeracy skills, with the ability to communicate complex information effectively.
  • Proven experience in administrative support, with a strong understanding of business operations and customer service principles.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Experience of working with multiple databases and systems, with a strong understanding of data management and analysis.
What We Offer

We offer a range of benefits, including a competitive salary, excellent pension scheme, and opportunities for professional development and growth. As a valued member of our team, you will have access to a range of training and development opportunities, as well as a supportive and inclusive work environment.

We are committed to equality, diversity, and inclusion, and welcome applications from candidates from all backgrounds. If you are passionate about delivering excellent customer service and supporting our residents, we encourage you to apply for this exciting opportunity.