Customer Service Representative
2 days ago
Join Adecco UK Ltd in their search for a skilled Customer Service Representative to work in a Business to Business environment. This is a fantastic opportunity to provide support to a PPE Company based in Melton.
Main Responsibilities:- Customer Query Handling: Respond to customer inquiries in a professional and timely manner, striving to exceed customer expectations.
- Order Processing: Accurately and efficiently process customer orders using computer systems and software.
- Product Information: Provide product information, resolve issues, and offer solutions to ensure customer satisfaction and retention.
- Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
- Team Collaboration: Work closely with the sales team to provide seamless customer support throughout the sales process.
- Product Knowledge: Continuously enhance product knowledge to effectively address customer inquiries.
- Internal Communication: Communicate with internal teams and escalate complex concerns when necessary to ensure swift resolution.
- Warehouse Coordination: Collaborate with the warehouse team to coordinate shipments and manage delivery expectations.
Applicants must possess excellent administrative and numeracy skills, be hardworking and reliable. If you are a motivated individual looking for a challenging role, please apply via this website.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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