Care Operations Coordinator

2 days ago


Haywards Heath, West Sussex, United Kingdom Lloyd Recruitment Ltd Full time
Care Operations Coordinator Opportunity

Lloyd Recruitment Services is excited to present a unique chance to join a dynamic and supportive healthcare team as a Care Operations Coordinator. This role offers a fantastic opportunity to make a meaningful impact in the lives of service users while working in a growing and collaborative environment.

Key Responsibilities:
  • Efficiently manage new referrals and create rosters that ensure safe and timely care for clients.
  • Collaborate with doctors, social workers, and other professionals to coordinate client care.
  • Help recruit and retain staff by highlighting the benefits of joining the team.
  • Serve as the main point of contact for both new and existing clients, as well as the Care Team.
  • Address and resolve any complaints, incidents, and safeguarding promptly.
  • Support the care team through regular check-ins, feedback, and performance evaluations.
  • Ensure the organisation meets Care Quality Commission and company standards.
  • Participate in the on-call schedule - 1 week in 3.
  • Enter and update data onto the system.
Requirements:
  • Full valid UK driving licence.
  • Experience working within a similar position within the care industry.
  • Level 3 Health and Social Care (Preferred).
  • Knowledge of care sector systems.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain strong relationships.
  • Strong organisational skills and proactive problem solver.
  • Calm and reactive under pressure.
  • Ability to work both independently and as part of a team.

A full driving licence and access to your own vehicle are essential due to the nature of the role. If you are a motivated and organised individual with a passion for delivering outstanding care, we encourage you to apply for this exciting opportunity



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