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Restaurant Operations Manager

2 months ago

Forfar, Angus, United Kingdom EG Group Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to lead our KFC restaurant in Forfar. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Manage the restaurant's performance, including sales, customer satisfaction, and employee engagement.
  • Coach, train, and develop your team to ensure they have the skills and knowledge to deliver exceptional customer experiences.
  • Deliver on key performance indicators (KPIs) to ensure the restaurant meets our high standards.
  • Perform administrative tasks to maintain a functional and efficient restaurant operation.
  • Run the shop floor to a high standard, ensuring a memorable experience for our customers.
  • Manage the recruitment process to bring in talented individuals who embody our core values of smart, heart, and courage.
What We Offer

We take pride in our people and offer a range of benefits to support their well-being and career development. These include:

  • Over 200 discounted brands, including fashion, fitness, and groceries.
  • Gym discounts of up to 25%.
  • A free meal every shift, and 25% staff discount.
  • 24/7 wellbeing support.
  • Cashback on everyday essentials.
  • Access to our Employee Assistance Platform for support on health, social, family, and wealth.
About Us

KFC is a global brand with a rich history, dating back to 1952. We are proud of our heritage and our commitment to serving high-quality food to our customers. Our people are at the heart of everything we do, and we strive to create a positive and inclusive work environment that supports their growth and development.

How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website for more information about what it's like to work at KFC and to submit your application.