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Administrative Operations Coordinator
2 months ago
Are you an organized professional with a knack for providing outstanding support to our Client Care Teams?
About This Role
In this position, you will play a crucial role in facilitating the seamless administration of our Operational teams and Specialist Team contracts, catering to the varied requirements of our clients. Collaborating closely with both clinical and operational teams, you will ensure the adherence to established processes, enhancing productivity and efficiency through diligent monitoring and auditing activities. Your insights will be pivotal in driving positive changes, assisting your colleagues in meeting performance objectives, and identifying areas for enhancement.
What We Expect From You
To excel in this role, you should possess a minimum of one year of experience in a corporate or office administration capacity, with significant exposure to managing multiple systems while juggling competing priorities daily. Demonstrating a keen attention to detail is essential, along with the ability to deliver exceptional service to both internal and external stakeholders. This role presents a challenging yet fulfilling opportunity to support a diverse clientele in maximizing their experience with Onebright services.
About Onebright
At Onebright, we are dedicated to providing individuals and organizations with comprehensive mental health and wellbeing solutions, ensuring that everyone receives the highest quality of mental healthcare and the hope for a brighter future. Our services span the mental health continuum, from performance optimization and early intervention to prevention and treatment.
With over 30 years of experience, Onebright has established itself as a leader in clinical excellence in mental health across the UK. We specialize in delivering clinical assessments and treatments for individuals of all ages, supported by a network of over 3,000 clinicians fluent in 49 languages, reaching more than 55,000 individuals annually.
Our profound understanding of mental health, combined with unparalleled clinical expertise, allows us to assist businesses from their initial contact with us through to recovery. Our extensive partnerships with the UK's foremost service providers in Employee Assistance Programs (EAP), Private Medical Insurance (PMI), and Occupational Health (OH) empower us to deliver consistent care to employees, regardless of the channel through which they engage with us.
At Onebright, we prioritize integrity and compassion, ensuring we are here to support our clients at every stage of their journey.
Our Commitment to You
We recognize that a rewarding career encompasses more than just a salary. At Onebright, we value diversity and inclusivity, understanding that every individual can contribute to our mission of enhancing our workplace for all. Our strength lies in our people, and we offer a variety of benefits, including:
- 24 days of annual leave, with the option to purchase additional days through our holiday purchase scheme, in addition to bank holidays.
- Access to an excellent Employee Assistance Program to support your wellbeing.
- A private pension plan with Royal London to help you secure your future.
- Opportunities for Continuous Professional Development to foster your growth.
- A comprehensive cash plan to assist with unexpected health expenses, such as dental care, eyewear, and prescriptions.
- A rewards gateway providing access to numerous perks and discounts with various retailers.
- Flexible hybrid working arrangements, supported by a technology package to keep you connected with your Onebright team.
- Access to our Onebright Learning and Development platform for those eager to acquire new skills.
- Incentives for referring friends and colleagues to join our team.
At Onebright, we strive to go above and beyond, ensuring that once you join us, you will continue to grow and thrive.
Application Information
- Onebright is committed to 'safer recruitment' principles, and the successful candidate will be required to undergo a credit check and a DBS check (Enhanced or Standard), with the costs covered by Onebright.
- We adhere to the Equality Act 2010, providing equal opportunities to all applicants, staff, and clients. If you require any adjustments or assistance during the application or interview process, please reach out to our Recruitment Team for support.
- All applicants must have the legal right to work in the UK, and we will conduct a Right To Work check for all candidates.
