Apprentice Property Manager

4 weeks ago


Ware, Hertfordshire, United Kingdom Marriott International Full time
Property Manager on Duty

The primary focus of this role is to oversee property operations during the overnight shift, ensuring the highest levels of hospitality and service are provided. As the representative of property management, you will resolve any guest or property-related situations that may arise.

Key Responsibilities
  • Manage all period-end inventories and direct overnight staff to ensure seamless operations.
  • Monitor and maintain security of all hotel assets, reporting any loss or damage to the Shift Leader.
  • Ensure guest tracking scores and employee opinion survey goals are achieved, and establish a guest account upon registration as per Hotel and Company policies.
  • Complete security patrols of the property each shift and maintain the Oracle system with regards to holidays/sickness and other absences.
  • Deliver appropriate training to the team, including H&S, Marriott training, and discipline-specific training.
  • Ensure associate shifts are rostered and recorded on Kronos workforce management, and perform daily/weekly checks in a timely manner.
Benefits
  • 23 days holiday increasing with service plus bank holidays
  • Cycle to work scheme
  • Pension & Life Assurance
  • Marriott Discount Card enabling benefits from hotel room, gift shops, and F&B across 130 countries


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