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Room Attendant

2 months ago


London, Greater London, United Kingdom Haymarket Hotel Full time

About the Role:

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at the prestigious Haymarket Hotel. As a Room Attendant, you will play a crucial role in ensuring our guests experience the highest standards of cleanliness and comfort in our uniquely styled rooms.

Key Responsibilities:

  • Ensure all guest rooms are cleaned and maintained to the highest standards.
  • Pay close attention to every detail, ensuring each room is perfectly presented.
  • Work closely with other team members to achieve a seamless guest experience.
  • Provide exceptional service, responding to guest requests promptly and courteously.
  • Manage your time effectively to complete tasks efficiently and meet the hotel's standards.

What We Offer:

  • Competitive hourly rate of £13.67
  • Access to Wagestream, our financial wellbeing app, allowing you to stream your accrued earnings before payday and benefit from everyday savings and real-time financial coaching.
  • Health cash plan, including contributions towards dental, optical, alternative, and complementary therapies.
  • Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
  • Generous 30% discount off food and drinks at our restaurants and bars.
  • Complimentary meals on shift.
  • Referral bonus scheme for recommending top talent.
  • Flexible scheduling without split shifts.
  • Dry cleaning service for work attire and discounted personal dry cleaning.
  • Enhanced holiday allowance based on length of service.
  • Season ticket loan for convenient commuting.
  • Ongoing training, professional development, and fully funded English lessons.
  • Regular social events, team activities, and fitness sessions.
  • Benefits like cycle to work scheme and annual long service awards.
  • One allocated paid day per year for volunteering work.
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.

Why Join Us:

Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World-renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

  • Times Best Places to Work 2024
  • The King's Award for Enterprise 2024 for outstanding contribution to International Trade
  • GM of the Year Finalist – Helle Jensen – Cateys 2024
  • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
  • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
  • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world
  • Whitby Hotel, Crosby Street and Warren Street - Michelin keys
  • The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
  • Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

We are passionate about providing impeccable service and creating memorable experiences for our guests. If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.