Reporting Data Analyst

2 weeks ago

Glasgow, Glasgow City, United Kingdom Search Full time
Job Title: Reporting Data Analyst

We are seeking a skilled Reporting Data Analyst to join our team at Search. As a Reporting Data Analyst, you will play a crucial role in providing data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures.

Key Responsibilities:
  • Provide data analysis to support the design and roll out of performance strategies by effectively using data to ensure the successful implementation across the delivery organisation.
  • Use data to input into reports on the delivery success of couriers that identify and flag risks in real time to Regional Delivery Managers so we can drive solutions using real time information.
  • Analyse data and produce reports that supports senior managers in their understanding of compliance and service data in operational areas.
  • Make recommendations on priority order and the appropriate set of actions to drive compliance improvement.
Requirements:
  • Excellent IT Skills in all Microsoft Packages, comfortable in handling data in all its formats with advanced Excel skills including formulas, pivot tables, calculated fields, Power Query, Macros and VBA.
  • Exceptional communication skills with the ability to build strong and trusting relationships across all organisational levels.
  • Experience within an analytical role with management of high volume of information.
  • Strong analytical skills that make you comfortable handling large amounts of data as well as being able to translate findings into solutions to drive business improvements.

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