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Senior Network Engineer

2 months ago

London, Greater London, United Kingdom Dataquest Group Limited Full time
Job Title: Senior Network Engineer

Location: London

Salary: Competitive

Job Type: Full Time, Permanent

Hours: 40 hours per week, Mon-Fri 08:30-17:30 (plus paid OOH rota inclusion)

We are seeking a highly skilled Senior Network Engineer to join our dynamic and innovative team at Dataquest Group Limited.

Key Responsibilities:
  • Network Infrastructure Management: Assist with the configuration, deployment, and management of network devices, including routers, switches, firewalls, and load balancers. Ensure the reliability, scalability, and security of the network infrastructure to support business operations.
  • Advanced Technical Support: Provide expert-level technical support and guidance to resolve complex issues escalated from lower-tier support teams.
  • Problem Management: Identify and troubleshoot system failures, network issues, and performance bottlenecks, implementing timely and effective solutions.
  • System Administration: Manage, configure, and maintain servers and related infrastructure components to ensure optimal performance and reliability.
  • Security and Compliance: Implement and maintain security measures, ensuring systems are compliant with industry standards and company policies.
  • Documentation and Reporting: Maintain accurate documentation of system configurations, procedures, and resolutions.
  • Projects: Take responsibility for overseeing technical aspects of a project from inception to completion. Involves planning, coordinating, and managing various engineering tasks within a project either in a primary or supporting capacity.
Requirements:
  • Wintel
  • Server Hardware
  • Entra ID (Azure AD)
  • VMware & Hyper-V
  • Fortinet
  • Cisco
  • Meraki
  • Knowledge of ITIL and best practices
  • Proven ability to investigate, diagnose and troubleshoot a wide variety of problems, with network and computer hardware; device driver, operating system and application server software.
Preferred Qualifications and Skills:
  • Network+
  • Microsoft Certified, Azure related solutions
  • CCNA
Desirable Skills:
  • DeLL, Lenovo, HP Hardware Configuration
  • SAN technologies
  • SQL
  • Mac OS
  • Linux
Key Competencies:
  • Aptitude for providing exceptional customer service even when the environment becomes fast-paced or intense
  • Excellent communication skills
  • Excellent documentation and analytical skills
  • Good verbal and written communication skills
  • Excellent troubleshooting and problem resolution skills
  • Able to work well to aggressive and pressurised deadlines
Personal Attributes:
  • Thorough, demonstrates attention to detail
  • Able to work on own initiative with minimum supervision
  • Organized and able to identify and prioritize work
  • Supportive and reliable team member
  • Passionate about providing an enterprise-class service
  • Able to provide and demonstrate creative and innovative solutions
  • Team player (building strong relationships with other support staff is key)
  • Must appreciate importance of standards and need for long-term planning
  • Methodical worker
  • Excellent timekeeper
  • Logical thinker
  • Prepared to be hands-on
  • Flexible working hours
  • Self-starter/initiative
  • Customer-facing skills